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Credits

Since 2016, this book has been maintained in Github. Refer to https://github.com/civicrm/civicrm-user-guide/graphs/contributors for a list of contributors since then.

Contributors prior to 2016 are listed below under the section headings in use at the time.

About this book

Modifications:

  • michaelmcandrew - Michael McAndrew 2014

What is CiviCRM?

Modifications:

  • Stoob - Stuart G 2012
  • brylie - Brylie Oxley 2012
  • jchester - JoAnne Chester 2013, 2014
  • michaellogue - Michael Logue 2013
  • michaelmcandrew - Michael McAndrew 2013, 2012
  • davidshq - Dave Mackey 2013
  • adam - adam hyde 2011

Real world examples

Modifications:

  • colemanw - Coleman Watts 2014
  • tonyguzman4 - Tony Guzman 2012
  • Katymoon - Katy Jockelson 2011
  • davidshq - Dave Mackey 2012
  • AbrilRocabert - Abril Rocabert 2012

Components

Modifications:

  • arcurus - Martin Auer 2015
  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2013, 2014
  • phillipclarke29 - Philip Clarke 2013

Extensions

Modifications:

  • arandajl08 - Joshua Aranda 2014
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2013, 2014

Who is CiviCRM?

Modifications:

  • Katymoon - Katy Jockelson 2011
  • brylie - Brylie Oxley 2012
  • jchester - JoAnne Chester 2014
  • adam - adam hyde 2011

Is CiviCRM for you?

Modifications:

  • jchester - JoAnne Chester 2014
  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2012
  • kasiawaka - Kasia Wakarecy 2012
  • adam - adam hyde 2011

Identifying your needs

Modifications:

  • reperry - Robyn Perry 2011
  • jehanley - Jane Hanley 2012
  • michaelmcandrew - Michael McAndrew 2015
  • AbrilRocabert - Abril Rocabert 2012
  • kasiawaka - Kasia Wakarecy 2012
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011

Test it out

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • kasiawaka - Kasia Wakarecy 2012
  • brylie - Brylie Oxley 2012
  • jchester - JoAnne Chester 2014

Hosting

Modifications:

  • Simon_West - Simon West 2012
  • brylie - Brylie Oxley 2012
  • jchester - JoAnne Chester 2014

Transitioning to CiviCRM

Modifications:

  • reperry - Robyn Perry 2011
  • Stoob - Stuart G 2012
  • jchester - JoAnne Chester 2014
  • davidshq - Dave Mackey 2012
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011

Installation and basic set-up

Modifications:

  • reperry - Robyn Perry 2012
  • michaelmcandrew - Michael McAndrew 2015, 2011, 2013
  • jchester - JoAnne Chester 2014, 2015, 2013
  • phillipclarke29 - Philip Clarke 2013
  • DavidGreenberg - David Greenberg 2012
  • techczech - Dominik Lukes 2011
  • adam - adam hyde 2011
  • arandajl08 - Joshua Aranda 2014
  • Simon_West - Simon West 2012
  • Katymoon - Katy Jockelson 2011

Scheduled jobs

Modifications:

  • DavidGreenberg - David Greenberg 2012
  • jbertolacci - Jason Bertolacci 2013
  • Stoob - Stuart G 2012
  • michaelmcandrew - Michael McAndrew 2012
  • slovak - Peter Petrik 2013

Customizing the user interface

Modifications:

  • gtona - Galata Tona 2015
  • DavidGreenberg - David Greenberg 2012
  • jchester - JoAnne Chester 2014, 2015, 2013
  • tonymazz - Tony Mazzarella 2014
  • leesajay - Lisa Jervis 2012

Permissions and access control

Modifications:

  • michaelmcandrew - Michael McAndrew 2013, 2014, 2015
  • arandajl08 - Joshua Aranda 2014
  • Simon_West - Simon West 2012
  • brylie - Brylie Oxley 2012
  • jchester - JoAnne Chester 2014

Security

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2012
  • jchester - JoAnne Chester 2014
  • davidshq - Dave Mackey 2012
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011
  • Simon_West - Simon West 2012

Email system configuration

Modifications:

  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2013, 2014
  • cborgia - Chris Borgia 2012
  • marcel - Marcel Clausen 2012
  • jbertolacci - Jason Bertolacci 2013
  • DavidGreenberg - David Greenberg 2012
  • slovak - Peter Petrik 2013
  • techczech - Dominik Lukes 2011
  • Katymoon - Katy Jockelson 2011
  • craftee123 - Sarah Craft 2014

Logging

Modifications:

  • michaelmcandrew - Michael McAndrew 2013, 2011, 2015
  • jchester - JoAnne Chester 2014, 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011

Modifications:

  • reperry - Robyn Perry 2012, 2011
  • colemanw - Coleman Watts 2014
  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2013

Keyboard shortcuts

Modifications:

  • michaelmcandrew - Michael McAndrew 2012
  • jchester - JoAnne Chester 2014
  • leesajay - Lisa Jervis 2012

Searching

Modifications:

  • reperry - Robyn Perry 2011, 2012
  • michaelmcandrew - Michael McAndrew 2013, 2011
  • jchester - JoAnne Chester 2015, 2013, 2014
  • phillipclarke29 - Philip Clarke 2013
  • colemanw - Coleman Watts 2013, 2014
  • DavidGreenberg - David Greenberg 2012
  • gtona - Galata Tona 2015
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Simon_West - Simon West 2012
  • Katymoon - Katy Jockelson 2011
  • gibsonoliver - oliver gibson 2012

Undelete

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2015, 2014

Overview

Modifications:

  • reperry - Robyn Perry 2011
  • jehanley - Jane Hanley 2012
  • davem - Dave Moreton 2011
  • kasiawaka - Kasia Wakarecy 2012
  • kellieateff - Kellie Brownell 2012
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011

Mapping your data

Modifications:

  • michaelmcandrew - Michael McAndrew 2012
  • jchester - JoAnne Chester 2013
  • phillipclarke29 - Philip Clarke 2013
  • kasiawaka - Kasia Wakarecy 2012
  • avaguilar - Alice Aguilar 2014
  • kellieateff - Kellie Brownell 2012
  • DavidGreenberg - David Greenberg 2012
  • brylie - Brylie Oxley 2012

Contacts

Modifications:

  • KatyJ - Katy Jockelson 2012
  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2014, 2015, 2013
  • jbertolacci - Jason Bertolacci 2013
  • DavidGreenberg - David Greenberg 2012
  • davidshq - Dave Mackey 2012
  • adam - adam hyde 2011
  • LindseyM - Lindsey Mansfield 2012
  • Simon_West - Simon West 2012
  • Katymoon - Katy Jockelson 2011
  • tonymazz - Tony Mazzarella 2014

Groups and tags

Modifications:

  • reperry - Robyn Perry 2012, 2011
  • michaelmcandrew - Michael McAndrew 2012, 2013, 2011, 2015
  • jchester - JoAnne Chester 2014
  • colemanw - Coleman Watts 2014
  • adam - adam hyde 2011
  • LindseyM - Lindsey Mansfield 2012
  • Katymoon - Katy Jockelson 2011
  • waldir - Waldir Pimenta 2011
  • avaguilar - Alice Aguilar 2012

Smart groups

Modifications:

  • booki - adam or aco 2011
  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2013, 2014
  • phillipclarke29 - Philip Clarke 2013

Activities

Modifications:

  • KatyJ - Katy Jockelson 2012
  • michaelmcandrew - Michael McAndrew 2013, 2012, 2011
  • roshani - Roshani Kothari 2015
  • davem - Dave Moreton 2011
  • katesneed - Kate Sneed 2015
  • DavidGreenberg - David Greenberg 2012
  • Katymoon - Katy Jockelson 2011
  • nathan.porter - Nathan Porter 2014

Relationships

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2013, 2011
  • jchester - JoAnne Chester 2014
  • colemanw - Coleman Watts 2014
  • DavidGreenberg - David Greenberg 2012
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011

Custom fields

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014
  • DavidEsrati - David Esrati 2013
  • jbertolacci - Jason Bertolacci 2013
  • arcurus - Martin Auer 2015
  • gtona - Galata Tona 2015
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Simon_West - Simon West 2012
  • Katymoon - Katy Jockelson 2011

Profiles

Modifications:

  • Stoob - Stuart G 2013
  • michaelmcandrew - Michael McAndrew 2012, 2013
  • jchester - JoAnne Chester 2013, 2014
  • colemanw - Coleman Watts 2014
  • JoeMurray - Joe Murray 2013
  • jbertolacci - Jason Bertolacci 2013
  • brylie - Brylie Oxley 2012
  • Simon_West - Simon West 2012
  • leesajay - Lisa Jervis 2012
  • gibsonoliver - oliver gibson 2013

Importing data

Modifications:

  • reperry - Robyn Perry 2012
  • biologyben - Ben Shuman 2014
  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2014
  • kasiawaka - Kasia Wakarecy 2012
  • lynxlynxlynx - Jaka Kranjc 2015, 2014
  • gtona - Galata Tona 2015
  • adam - adam hyde 2011
  • slovak - Peter Petrik 2013
  • Katymoon - Katy Jockelson 2011
  • nathan.porter - Nathan Porter 2014

Exporting data

Modifications:

  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011

Deduping and merging

Modifications:

  • reperry - Robyn Perry 2012
  • Stoob - Stuart G 2014
  • michaelmcandrew - Michael McAndrew 2011
  • Upperholme - Graham Mitchell 2013
  • Simon_West - Simon West 2012
  • slovak - Peter Petrik 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • jamienovick - Jamie Novick 2013

Tokens and mail merge

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2012
  • colemanw - Coleman Watts 2014
  • DavidGreenberg - David Greenberg 2012
  • techczech - Dominik Lukes 2011
  • adam - adam hyde 2011
  • Simon_West - Simon West 2012
  • Katymoon - Katy Jockelson 2011
  • leesajay - Lisa Jervis 2012

Postal mail communications

Modifications:

  • DavidGreenberg - David Greenberg 2012
  • michaelmcandrew - Michael McAndrew 2012
  • jchester - JoAnne Chester 2014

Automating tasks

Modifications:

  • kellieateff - Kellie Brownell 2012
  • michaelmcandrew - Michael McAndrew 2012
  • kasiawaka - Kasia Wakarecy 2012
  • jbertolacci - Jason Bertolacci 2013

What is CiviContribute?

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2015
  • booki - adam or aco 2011
  • DavidGreenberg - David Greenberg 2012
  • davidshq - Dave Mackey 2012
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011, 2012

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • trish - TBA 2012
  • jchester - JoAnne Chester 2014
  • davem - Dave Moreton 2011
  • michaelmcandrew - Michael McAndrew 2013
  • jbertolacci - Jason Bertolacci 2013
  • DavidGreenberg - David Greenberg 2012
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2012

Set-up

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2015, 2014
  • jbertolacci - Jason Bertolacci 2013
  • nathan.porter - Nathan Porter 2014
  • Simon_West - Simon West 2012
  • DavidGreenberg - David Greenberg 2012, 2014
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • TommyBobo - Tommy Bobo 2014
  • avaguilar - Alice Aguilar 2012, 2014
  • gibsonoliver - oliver gibson 2014

Everyday tasks

Modifications:

  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2015, 2014
  • roshani - Roshani Kothari 2015
  • avaguilar - Alice Aguilar 2012
  • jbertolacci - Jason Bertolacci 2013
  • DavidGreenberg - David Greenberg 2012
  • gtona - Galata Tona 2015
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • Simon_West - Simon West 2012

Soft credits

Modifications:

  • jehanley - Jane Hanley 2014
  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2013
  • adam - adam hyde 2011
  • marisaporter - Marisa Porter 2014
  • tonymazz - Tony Mazzarella 2014

Personal Campaign Pages

Modifications:

  • roshani - Roshani Kothari 2015
  • Simon_West - Simon West 2012
  • DavidGreenberg - David Greenberg 2013
  • jchester - JoAnne Chester 2015
  • Stoob - Stuart G 2012

Accounting Integration

Modifications:

  • ehbk - Eliet Henderson 2013
  • jchester - JoAnne Chester 2014
  • jehanley - Jane Hanley 2013
  • JoeMurray - Joe Murray 2015

Payment processors

Modifications:

  • reperry - Robyn Perry 2012, 2011
  • michaelmcandrew - Michael McAndrew 2012, 2014, 2015
  • davem - Dave Moreton 2011
  • JoeMurray - Joe Murray 2013
  • DavidGreenberg - David Greenberg 2012
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011

Invoicing

Modifications:

  • roshani - Roshani Kothari 2015
  • michaelmcandrew - Michael McAndrew 2015
  • katesneed - Kate Sneed 2015

Sales Tax and VAT

Modifications:

  • reperry - Robyn Perry 2011, 2012
  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2015
  • roshani - Roshani Kothari 2015
  • katesneed - Kate Sneed 2015
  • JoeMurray - Joe Murray 2015
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011
  • Simon_West - Simon West 2012
  • leesajay - Lisa Jervis 2012

Reports and analysis

Modifications:

  • Abril - Abril Rocabert 2011
  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2015

What is CiviPledge?

Modifications:

  • Simon_West - Simon West 2012
  • Stoob - Stuart G 2012

What you need to know

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • jbertolacci - Jason Bertolacci 2013
  • Simon_West - Simon West 2012
  • DavidGreenberg - David Greenberg 2012
  • Stoob - Stuart G 2012

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • Stoob - Stuart G 2012
  • jchester - JoAnne Chester 2015
  • davem - Dave Moreton 2011
  • avaguilar - Alice Aguilar 2014
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011
  • Simon_West - Simon West 2012

Everyday tasks

Modifications:

  • Simon_West - Simon West 2012
  • Stoob - Stuart G 2012
  • jchester - JoAnne Chester 2015
  • katesneed - Kate Sneed 2015

Pledges Reports and Analysis

Modifications:

  • jchester - JoAnne Chester 2015
  • avaguilar - Alice Aguilar 2014

Introduction to events

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2011
  • maya - Maya Gibbs 2014
  • davem - Dave Moreton 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • jchester - JoAnne Chester 2013, 2015, 2014
  • Katymoon - Katy Jockelson 2011
  • petednz - Peter Davis 2012

Event planning

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2013, 2011, 2012, 2015
  • maya - Maya Gibbs 2014
  • davem - Dave Moreton 2011
  • jbertolacci - Jason Bertolacci 2012
  • DavidGreenberg - David Greenberg 2012
  • adam - adam hyde 2011
  • jchester - JoAnne Chester 2013, 2014
  • helen - helen varley jamieson 2011
  • arandajl08 - Joshua Aranda 2014
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011
  • petednz - Peter Davis 2012

Creating an event

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2014
  • maya - Maya Gibbs 2014
  • kckrupp - Kevin C. Krupp 2012

Online event registration

Modifications:

  • jchester - JoAnne Chester 2015
  • michaelmcandrew - Michael McAndrew 2015
  • maya - Maya Gibbs 2014

Integrating events with your website

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2015, 2014
  • jbertolacci - Jason Bertolacci 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • leesajay - Lisa Jervis 2012

Manual event registration

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • maya - Maya Gibbs 2014
  • avaguilar - Alice Aguilar 2012

Keeping track of events and participants

Modifications:

  • jbertolacci - Jason Bertolacci 2012
  • michaelmcandrew - Michael McAndrew 2015
  • maya - Maya Gibbs 2014

Event badges

Modifications:

  • reperry - Robyn Perry 2012
  • Abril - Abril Rocabert 2011
  • Stoob - Stuart G 2012
  • michaelmcandrew - Michael McAndrew 2012, 2015, 2014
  • jchester - JoAnne Chester 2014, 2013
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011

Complex event fees (price sets and discounts)

Modifications:

  • kellieateff - Kellie Brownell 2012
  • maya - Maya Gibbs 2014

Event templates

Modifications:

  • kellieateff - Kellie Brownell 2012
  • maya - Maya Gibbs 2014

Event reports

Modifications:

  • Abril - Abril Rocabert 2011
  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2013, 2015
  • DavidGreenberg - David Greenberg 2012
  • adam - adam hyde 2011
  • maya - Maya Gibbs 2014
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011, 2012
  • petednz - Peter Davis 2012

WHAT IS CIVICRM?

Modifications:

Custom data for events

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2012
  • maya - Maya Gibbs 2014

Repeating Events

Modifications:

  • gtona - Galata Tona 2015
  • maya - Maya Gibbs 2014

REAL WORLD EXAMPLES

Modifications:

WHO IS CIVICRM?

Modifications:

ABOUT THIS BOOK

Modifications:

  • DavidGreenberg - David Greenberg 2011

Introduction to memberships

Modifications:

  • Upperholme - Graham Mitchell 2014
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014

Defining memberships

Modifications:

  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014, 2015
  • katesneed - Kate Sneed 2015
  • DHepper - David Hepper 2014

Online membership sign up

Modifications:

  • jcrothers - Jennifer Crothers 2014
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014
  • arandajl08 - Joshua Aranda 2014

IS CIVICRM FOR YOU?

Modifications:

Manual entry of memberships

Modifications:

  • reperry - Robyn Perry 2011
  • jcrothers - Jennifer Crothers 2014
  • michaelmcandrew - Michael McAndrew 2014, 2015
  • jchester - JoAnne Chester 2014
  • avaguilar - Alice Aguilar 2014

ORGANISATIONAL ANALYSIS

Modifications:

PROJECT MANAGEMENT

Modifications:

Membership pricesets

Modifications:

  • laryn - Laryn Kragt Bakker, CEDC.org 2014
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014
  • leesajay - Lisa Jervis 2012

Finding and viewing memberships

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2014, 2015
  • katesneed - Kate Sneed 2015
  • kckrupp - Kevin C. Krupp 2012
  • arandajl08 - Joshua Aranda 2014
  • avaguilar - Alice Aguilar 2014

HOW DATA IS ORGANISED?

Modifications:

Membership reports

Modifications:

  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2015, 2014
  • katesneed - Kate Sneed 2015
  • kckrupp - Kevin C. Krupp 2012
  • arandajl08 - Joshua Aranda 2014
  • avaguilar - Alice Aguilar 2014

EXTENDING CORE DATA

Modifications:

Renewals

Modifications:

  • arandajl08 - Joshua Aranda 2014
  • Simon_West - Simon West 2012
  • michaelmcandrew - Michael McAndrew 2014
  • jchester - JoAnne Chester 2014, 2015

PROFILES

Modifications:

  • DavidGreenberg - David Greenberg 2011

Cancelling and expiring memberships

Modifications:

  • kbrownell - Kellie Brownell 2012
  • kellieateff - Kellie Brownell 2012
  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2014
  • arandajl08 - Joshua Aranda 2014

Making member only websites

Modifications:

  • arandajl08 - Joshua Aranda 2014
  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2014
  • leesajay - Lisa Jervis 2012

INSTALLATION

Modifications:

  • DavidGreenberg - David Greenberg 2011

Modifications:

  • DavidGreenberg - David Greenberg 2011

What is CiviMail?

Modifications:

  • michaelmcandrew - Michael McAndrew 2012, 2011, 2015
  • ehbk - Eliet Henderson 2012
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • leesajay - Lisa Jervis 2012

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2012, 2011
  • ehbk - Eliet Henderson 2012
  • techczech - Dominik Lukes 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • leesajay - Lisa Jervis 2012

CONTACTS

Modifications:

  • DavidGreenberg - David Greenberg 2011

TAGS AND GROUPS

Modifications:

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2014, 2013
  • colemanw - Coleman Watts 2014
  • ehbk - Eliet Henderson 2012
  • DavidGreenberg - David Greenberg 2012
  • techczech - Dominik Lukes 2011
  • tonymazz - Tony Mazzarella 2014
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • Simon_West - Simon West 2012
  • leesajay - Lisa Jervis 2012

SEARCHING

Modifications:

  • DavidGreenberg - David Greenberg 2011

Maintaining Healthy Email Lists

Modifications:

  • laryn - Laryn Kragt Bakker, CEDC.org 2014
  • michaelmcandrew - Michael McAndrew 2015
  • jchester - JoAnne Chester 2014
  • arandajl08 - Joshua Aranda 2014
  • gtona - Galata Tona 2015
  • tonymazz - Tony Mazzarella 2014

Everyday tasks

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2011
  • ehbk - Eliet Henderson 2012
  • katesneed - Kate Sneed 2015
  • Simon_West - Simon West 2012
  • DavidGreenberg - David Greenberg 2012
  • techczech - Dominik Lukes 2011
  • Katymoon - Katy Jockelson 2011
  • gtona - Galata Tona 2015
  • leesajay - Lisa Jervis 2012

IMPORTING

Modifications:

DEDUPING AND MERGING

Modifications:

Reports and analysis

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2011
  • jchester - JoAnne Chester 2015, 2013
  • ehbk - Eliet Henderson 2012
  • techczech - Dominik Lukes 2011
  • Katymoon - Katy Jockelson 2011
  • leesajay - Lisa Jervis 2012

EXPORTING

Modifications:

Scheduled reminders

Modifications:

  • laryn - Laryn Kragt Bakker, CEDC.org 2014
  • michaelmcandrew - Michael McAndrew 2012, 2014
  • jchester - JoAnne Chester 2015, 2014
  • ChrisChinchilla - Chris Ward 2014
  • katesneed - Kate Sneed 2015
  • DavidGreenberg - David Greenberg 2012
  • tonymazz - Tony Mazzarella 2014
  • arandajl08 - Joshua Aranda 2014
  • leesajay - Lisa Jervis 2012
  • petednz - Peter Davis 2012

A/B Testing

Modifications:

  • gtona - Galata Tona 2015
  • katesneed - Kate Sneed 2015

POSTAL MAIL

Modifications:

EVERYDAY TASKS

Modifications:

What is SMS?

Modifications:

  • Simon_West - Simon West 2012

Set-up

Modifications:

  • Simon_West - Simon West 2012
  • michaelmcandrew - Michael McAndrew 2015

WHAT IS CIVICONTRIBUTE?

Modifications:

PLANNING

Modifications:

Everyday tasks

Modifications:

  • Simon_West - Simon West 2012

CONFIGURING

Modifications:

Reports and analysis

Modifications:

  • Simon_West - Simon West 2012
  • jchester - JoAnne Chester 2015

EVERYDAY TASKS

Modifications:

What is CiviReport?

Modifications:

  • Katymoon - Katy Jockelson 2011
  • davem - Dave Moreton 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011

WHAT IS CIVIEVENT?

Modifications:

What you need to know

Modifications:

  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2015, 2014
  • davem - Dave Moreton 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011

Set-up

Modifications:

  • jchester - JoAnne Chester 2015
  • colemanw - Coleman Watts 2015
  • roshani - Roshani Kothari 2015
  • davem - Dave Moreton 2011
  • jbertolacci - Jason Bertolacci 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • gtona - Galata Tona 2015
  • Katymoon - Katy Jockelson 2011

PLANNING

Modifications:

CONFIGURING

Modifications:

Everyday tasks

Modifications:

  • Katymoon - Katy Jockelson 2011
  • jchester - JoAnne Chester 2015
  • helen - helen varley jamieson 2011

EVERYDAY TASKS

Modifications:

  • DavidGreenberg - David Greenberg 2011

What is CiviCase

Modifications:

  • reperry - Robyn Perry 2011
  • jchester - JoAnne Chester 2014
  • Upperholme - Graham Mitchell 2014
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2012

WHAT IS CIVIMEMBER?

Modifications:

What you need to know

Modifications:

  • michaelmcandrew - Michael McAndrew 2013
  • jchester - JoAnne Chester 2014
  • Upperholme - Graham Mitchell 2014
  • davem - Dave Moreton 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • totten - Tim Otten 2014
  • avaguilar - Alice Aguilar 2012
  • emason - Eliot Mason 2014

PLANNING

Modifications:

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • jchester - JoAnne Chester 2014, 2013
  • Upperholme - Graham Mitchell 2014
  • davem - Dave Moreton 2011
  • demeritcowboy - Dave D 2011
  • JoeMurray - Joe Murray 2013
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • totten - Tim Otten 2014
  • avaguilar - Alice Aguilar 2012
  • emason - Eliot Mason 2014

Every day tasks

Modifications:

  • reperry - Robyn Perry 2011
  • Upperholme - Graham Mitchell 2014
  • demeritcowboy - Dave D 2011
  • DavidGreenberg - David Greenberg 2011
  • lynxlynxlynx - Jaka Kranjc 2015
  • helen - helen varley jamieson 2011
  • arandajl08 - Joshua Aranda 2014
  • Katymoon - Katy Jockelson 2011
  • tonymazz - Tony Mazzarella 2014
  • emason - Eliot Mason 2014

CONFIGURING

Modifications:

Reports and analysis

Modifications:

  • Abril - Abril Rocabert 2011
  • Katymoon - Katy Jockelson 2011
  • jchester - JoAnne Chester 2014
  • davem - Dave Moreton 2011

EVERYDAY TASKS

Modifications:

What is CiviCampaign?

Modifications:

  • reperry - Robyn Perry 2011
  • DavidEsrati - David Esrati 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011

WHAT IS CIVIMAIL?

Modifications:

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • DavidEsrati - David Esrati 2013
  • avaguilar - Alice Aguilar 2011, 2012
  • helen - helen varley jamieson 2011

PLANNING

Modifications:

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • jchester - JoAnne Chester 2013
  • avaguilar - Alice Aguilar 2012, 2011
  • helen - helen varley jamieson 2011

SYSTEM CONFIGURATION

Modifications:

CONFIGURING

Modifications:

Everyday tasks

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • avaguilar - Alice Aguilar 2012, 2011
  • helen - helen varley jamieson 2011

Reports and analysis

Modifications:

  • michaelmcandrew - Michael McAndrew 2011, 2015, 2013
  • jchester - JoAnne Chester 2014, 2015

EVERYDAY TASKS

Modifications:

What is CiviSurvey

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • avaguilar - Alice Aguilar 2011
  • helen - helen varley jamieson 2011

WHAT IS CIVICASE?

Modifications:

PLANNING

Modifications:

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • helen - helen varley jamieson 2011
  • avaguilar - Alice Aguilar 2011
  • gibsonoliver - oliver gibson 2013

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • michaelmcandrew - Michael McAndrew 2013
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011, 2012
  • gibsonoliver - oliver gibson 2013

CONFIGURING

Modifications:

EVERYDAY TASKS

Modifications:

Everyday tasks

Modifications:

  • reperry - Robyn Perry 2011
  • DavidEsrati - David Esrati 2013
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2012, 2011
  • gibsonoliver - oliver gibson 2013

Reports and analysis

Modifications:

  • michaelmcandrew - Michael McAndrew 2015, 2011
  • jchester - JoAnne Chester 2015
  • adam - adam hyde 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011
  • gibsonoliver - oliver gibson 2013

WHAT IS CIVICAMPAIGN

Modifications:

  • avaguilar - Alice Aguilar 2011

GOTV voter tracking

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011
  • helen - helen varley jamieson 2011

CAMPAIGN PLANNING

Modifications:

  • michaelmcandrew - Michael McAndrew 2011

What is CiviPetition?

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • avaguilar - Alice Aguilar 2011, 2012
  • helen - helen varley jamieson 2011

CAMPAIGN CONFIGURATION

Modifications:

  • michaelmcandrew - Michael McAndrew 2011

CAMPAIGN EVERYDAY TASKS

Modifications:

  • michaelmcandrew - Michael McAndrew 2011

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • avaguilar - Alice Aguilar 2012, 2011
  • helen - helen varley jamieson 2011

Set-up

Modifications:

  • reperry - Robyn Perry 2011
  • Laurie - Laurie Sterling Jensen 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011, 2012

Everyday tasks

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • avaguilar - Alice Aguilar 2011, 2012
  • helen - helen varley jamieson 2011

WHAT IS CIVIENGAGE?

Modifications:

Reports and analysis

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • avaguilar - Alice Aguilar 2012

PLANNING

Modifications:

INSTALLING

Modifications:

CONFIGURING

Modifications:

What is CiviEngage

Modifications:

  • reperry - Robyn Perry 2011
  • DavidEsrati - David Esrati 2013
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011
  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011

What you need to know

Modifications:

  • reperry - Robyn Perry 2011
  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • avaguilar - Alice Aguilar 2011
  • helen - helen varley jamieson 2011

EVERYDAY TASKS

Modifications:

Set-up

Modifications:

  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011
  • avaguilar - Alice Aguilar 2011
  • helen - helen varley jamieson 2011

WHAT IS CIVIREPORT?

Modifications:

Everyday tasks

Modifications:

  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011, 2012
  • helen - helen varley jamieson 2011

Reports and analysis

Modifications:

  • Katymoon - Katy Jockelson 2011
  • avaguilar - Alice Aguilar 2011
  • adam - adam hyde 2011

PLANNING

Modifications:

CONFIGURING

Modifications:

What is CiviGrant

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • adam - adam hyde 2011
  • helen - helen varley jamieson 2011

EVERYDAY TASKS

Modifications:

What you need to know

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • helen - helen varley jamieson 2011

Set-up

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • jchester - JoAnne Chester 2013
  • helen - helen varley jamieson 2011

INTRODUCTION

Modifications:

Everyday tasks

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • helen - helen varley jamieson 2011

TEMPLATES

Modifications:

REPORTS

Modifications:

Reports and analysis

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • adam - adam hyde 2011

CUSTOM SEARCHES

Modifications:

  • theMusician - Max Bronsema 2011

Choosing your CMS

Modifications:

  • michaelmcandrew - Michael McAndrew 2012, 2013
  • jchester - JoAnne Chester 2014
  • gibsonoliver - oliver gibson 2013

API

Modifications:

  • JoeMurray - Joe Murray 2011

Integrating with Drupal

Modifications:

  • Stoob - Stuart G 2012
  • michaelmcandrew - Michael McAndrew 2012, 2013
  • jchester - JoAnne Chester 2014
  • jbertolacci - Jason Bertolacci 2013
  • slovak - Peter Petrik 2013
  • gibsonoliver - oliver gibson 2013

HOOKS

Modifications:

Integrating with WordPress

Modifications:

  • Stoob - Stuart G 2012
  • michaelmcandrew - Michael McAndrew 2013, 2012
  • jchester - JoAnne Chester 2014
  • michaellogue - Michael Logue 2013
  • DavidGreenberg - David Greenberg 2012
  • arandajl08 - Joshua Aranda 2014

IMPORTS

Modifications:

DEVELOPER TIPS

Modifications:

Integrating with Joomla

Modifications:

  • michaelmcandrew - Michael McAndrew 2012
  • jchester - JoAnne Chester 2014
  • arcurus - Martin Auer 2015
  • DavidGreenberg - David Greenberg 2012
  • arandajl08 - Joshua Aranda 2014
  • tonymazz - Tony Mazzarella 2014

CIVICOMMUNITY

Modifications:

CiviCRM community

Modifications:

  • Katymoon - Katy Jockelson 2011
  • DavidGreenberg - David Greenberg 2012
  • jchester - JoAnne Chester 2014
  • adam - adam hyde 2011

Bug reporting

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2011
  • avaguilar - Alice Aguilar 2011
  • adam - adam hyde 2011

LOCALISATION

Modifications:

BUG REPORTING

Modifications:

Localising CiviCRM

Modifications:

  • Katymoon - Katy Jockelson 2011
  • jchester - JoAnne Chester 2014
  • adam - adam hyde 2011

Contributing to this manual

Modifications:

  • joemcl - Joe McLaughlin 2013
  • Katymoon - Katy Jockelson 2011
  • lynxlynxlynx - Jaka Kranjc 2014
  • adam - adam hyde 2011
  • grantbow - Grant Bowman 2013

HOW TO CONTRIBUTE?

Modifications:

History of this book

Modifications:

  • Katymoon - Katy Jockelson 2011
  • michaelmcandrew - Michael McAndrew 2012
  • davidshq - Dave Mackey 2012
  • adam - adam hyde 2011

HISTORY OF THIS BOOK

Modifications:

  • DavidGreenberg - David Greenberg 2011

About free software

Modifications:

  • Katymoon - Katy Jockelson 2011
  • davidshq - Dave Mackey 2012

ABOUT FREE SOFTWARE

Modifications:

GLOSSARY

Modifications:

Glossary

Modifications:

  • Abril - Abril Rocabert 2011
  • jbertolacci - Jason Bertolacci 2013
  • Katymoon - Katy Jockelson 2011
  • davidshq - Dave Mackey 2012
  • helen - helen varley jamieson 2011

Credits

Modifications:

  • Katymoon - Katy Jockelson 2011
  • adam - adam hyde 2011

CREDITS

Modifications:

Cover art and licensing

Cover Art (faces) by Kapor Creative: Jake Mix & Trevor Parham (Jake created the illustrations, and Trevor developed the concept of the civi logos as eyes). Cover Art is CC-BY-SA

All chapters copyright of the authors (see below). Unless otherwise stated all chapters in this manual licensed with GNU General Public License version 2

This documentation is free documentation; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This documentation is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this documentation; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.